Marvin A. Address and Associates, Inc.'s
Privacy Policy
What follows is Marvin A. Address and Associates, Inc.'s ("MAAA") Online Privacy Policy, which governs personal information gathered on our Internet sites.
MAAA's Commitment to Online Security
Physical, electronic and managerial procedures have been employed to safeguard the security and integrity of personal information. All MAAA agents and contractors with access to personal information obtained on the MAAA web sites are also bound to adhere to this policy as part of their contract with MAAA.
Personal Information that MAAA May Collect Online
MAAA collects personal information online, including names, postal and e-mail addresses, phone and facsimile numbers, billing information, vehicle information such as vehicle identification numbers, and other information. MAAA may also collect business information from individuals and businesses that apply for insurance some of which could constitute personal information, as well as personal information from individuals acting solely in their business capacity. MAAA does not knowingly collect or maintain any personal information from children under the age of 13. In addition, no parts of our sites are designed with the purpose of attracting any person under age 13.
How MAAA Uses Personal Information Collected Online
Unless you otherwise consent, we will use your personal information only for the purpose for which it is submitted, such as to reply to your emails, handle complaints, and process billing and business requests related to your insurance program. At certain points where personal information is collected on our site, there may be a box where you may indicate you would like to be on a mailing list to receive information about other MAAA programs and services. This election box only appears in places where the department collecting personal information maintains such lists. At any time you can add or remove your name from MAAA's list by contacting us at privacy@addressinsurance.com.
How Your Information May Be Shared
In order to process a complaint, MAAA may send the complaint to the insurance company complained about, handle it itself, or refer the complaint to another appropriate organization for handling. For example, MAAA normally handles complaints about claims handling or mistakes in billings. Depending on the type of complaint, MAAA may transfer the complaint to the company complained about. By sending us a request or inquiry, you are allowing us to forward your information to the appropriate insurance company, if necessary.
We never sell or rent your personal information.
MAAA may also release personal information under the following circumstances:
- Where release is required by law (for example, a subpoena) or regulation or is requested by a government agency;
- Where our records indicate a company may be engaged in fraudulent activity or other deceptive practices that a governmental agency should be made aware of;
- To appropriate persons, where your communication suggests possible harm to others.
Help Us Keep Your Personal Information Accurate
If your personal information changes or you would like to review the personal information we may have on file, please e-mail us with the new information or your review request at privacy@addressinsurance.com. Let us also know what led to your submission of personal information so we may efficiently locate your information.
Computer Tracking and Cookies
Our web sites are not set up to track, collect or distribute personal information not entered by visitors. Our site logs do generate certain kinds of non-identifying site usage data, such as the number of hits and visits to our sites. This information is used for internal purposes by technical support staff to provide better services to the public and may also be provided to others, but again, the statistics contain no personal information and cannot be used to gather such information.
A cookie is a small amount of data that is sent to your browser from a Web server and stored on your computer's hard drive. MAAA reserves the right to use non-identifying cookies to provide easier site navigation and access to forms, however you can still use the MAAA sites if your browser is set to reject cookies. Our cookies do not generate personal data, do not read personal data from your machine and are never tied to anything that could be used to identify you.
Problems or Complaints with MAAA's Privacy Policy
If you have a complaint about compliance with this privacy policy, you may contact us at privacy@addressinsurance.com.
